At the Root of the Matter

If the root is not known

The cure won’t be shown.

The cause is the key

To protect you and me.

So much can be solved by identifying the underlying cause of a problem.

Treating or masking the symptoms does not help prevention or long term recovery.

Whether your challenges are medical, financial, technical or personal relationship related, getting to the root cause is critical to resolving them.

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My team at work spends the majority of their time conducting Incident Reviews and Root Cause Analysis sessions where we investigate and discover what went wrong, why did the IT system fail and what can be done to prevent reoccurrence. The most important part of the process is the peeling back of the onion by asking multiple Why questions. The Five Whys is an effective methodology that can be applied to all aspects of our lives.

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Top of mind for the majority of the planet’s population is the concern and fear of COVID-19. How can we best treat it? How do we prevent it?

While I am hopeful that the new vaccines will stem the spread of the virus, I wish that more attention would be given to the underlying health conditions that are severely hurting (and killing) certain populations in a disproportionate manner. Instead of obsessing over masks and lockdown effectiveness, why aren’t the WHO, the CDC and our government officials screaming from tops of the trees that a healthy weight and lifestyle are the best weapons against this disease. The word comorbidity seems like a polite, PC way to say unhealthy. The underlying cause of the most prevalent health risks are a poor diet and exercise habits and unfortunately, being in lockdown does not make it easy to eat well and work out.

If the root is not known, the cure won’t be shown.

Oh how I wish we would spend more time and energy to identify the underlying reasons of why a problem or bad condition has occurred.

Remember, the cause is the key to protect you and me!

Asking Why multiple times may provide the answer.

Photo by PhotoMIX Company on Pexels.com

2 thoughts on “At the Root of the Matter

  1. I love performing root cause analysis. Hindsight is 20/20. I think you may have made an error in the following sentence though.

    “My team at work spends the majority of their time conducting Incident Reviews and Root Cause Analysis sessions where we investigate and UNDERCOVER what went wrong,”

    I think you meant to say… DISCOVER.

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