Getting to the Point

NEWS ALERT:

You have something important to say.

 Here are some tips to ensure that your ideas are heard.

Why?

  • Attention spans are short
  • People are inundated with information
  • Your ideas need to stand out
  • Focusing your point/purpose will help you hit your target

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One of my favorite movies from the 1980s is “Planes, Trains and Automobiles”.  Little did I realize that it was teaching me valuable lessons on how to be an effective speaker.

The humor and sarcasm of Steve Martin in his scenes with John Candy are memorable, priceless and often times, instructive.

This fun quote from the movie applies to all Toastmasters.

“Here’s a good idea. Have a point.  It makes it so much more interesting for the listener!”

Steve Martin’s Pointed Clip

What?

For decades, the objectives of Project # 3 in the Toastmaster communication manual emphasized that the speaker should strive to organize their speech with a focused and precise purpose. The project was later named “Get to the Point”.

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Objectives of “Get to the Point” speech:

  1. Determine your general purpose
  2. Focus in on your specific purpose.
    • What does the audience really need to hear?
  3. Organize your speech so that the opening, body and conclusion all tie into and reinforce the purposes.

Interestingly, when I researched and found the archives of Ralph Smedley’s  “Basic Training for Toastmasters”manual from 1956, the concepts and techniques outlined are still relevant and applicable today.

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How?

  • Give the headline (point/purpose) up front.
  • Early in the speech, provide the audience with a roadmap of where you are taking them.
  • Bring stories and supporting items together to reinforce the larger, single message.
  • Use an outline or a framework (a plan on which to hang your words).
    • For example, I find the acronym PRES helpful.
      • P- Point
      • R- Reason
      • E- Example
      • S- Summary
  • Frame the central idea so that no matter what, the audience will remember that.
  • Strive to have the closing statement link back to the opening (like book ends).

I had something important to share with you and it is my hope that my point was clear and that I made it mildly interesting along the way!

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Blazing a Path- My Inspirational Opening for District 3 Toastmasters

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I was recently asked to present the opening Inspiration at the conference for District 3 Toastmasters in Phoenix, AZ.

Here’s the text of the 1.5 minute speech:

As we blaze a new path to success, I’m reminded of an old Irish blessing, may the road rise to meet you and may the wind be always at your back.

May is a month for remembering- a time for visits to memorials and tributes honoring those who came before us.  May is also a time of growth and renewal.

As we look to grow, I encourage you to remember the past, our history and our traditions at Toastmasters.  We are standing on the shoulders of giants.

Those who came before us forged new paths and paved the way for our current and future success.

We live in a rapidly changing world where we must adapt to the needs of our members in new and innovative ways.

So as we evolve and blaze exciting new roads, let us not forget our strong Toastmaster roots.

Embrace the new.

Honor our foundation.

Prepare for the future.

And know that by blazing a path to success with your District 3 family, the wind will always be at your back.

 

You Want Me to Change?

 

You want me to change?

What a simple but profound question to ask. What a bold request to make.

Change is hard. Change is painful. Why do I need to Change?

In the spirit of being Agile, I’d rather talk about adaptive transformation. It sounds so much more fun and interesting!

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Looking back in my blog archives, I realize that I have dipped my toe into this topic a few times in articles like “A Tower of Change” and “Dying to Adapt”.  I was having fun with my Tarot cards in late 2016 and the Death and Tower cards kept showing up so I reflected on them and wove them into the chaotic current events of the day.   “A Matter of Perspective” and a few other articles also danced around this difficult and daunting theme.

As I watch the train wreck that has become our nation’s political discourse, I am concerned that people are losing the ability to communicate with each other. How we converse and share information has changed so rapidly and dramatically in just 10 years that it makes my head spin.

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The Facebook and Twitter threads I see today make me wonder, are we able to “change” another person’s mind or position on anything?

As witnessed on social media every day, I don’t see much give and take on ideas where people disagree. I see a whole lot of confirmation bias and reinforcement of one’s existing views and values. I see many instances of digging in on positions and not much changing or adapting.

Why is it so hard to Change?

If I called you live on the phone right now and asked you to describe what change feels like, what would you say?

For me and many others the adjectives painful, stressful and uncomfortable would probably top the list.

The DailyOM blog by Madison Taylor sent me an article last week titled “Anxiety about Change”.   It seems to be on the minds of many people.

Change is Difficult. No Pain, No Gain, right? Every competitive athlete understands this mantra but most people’s default setting is to take the path of least resistance. The easy way and the status quo are like a close, dysfunctional couple and breaking up is hard to do!

At work I keep hearing the words and phrases Transformation, Agile Maturity, Accelerators and Radical Change being used in the context of staying competitive and relevant in the market. Being a disruptive Change Agent is a good thing in today’s world and it is being rewarded with dollars, likes and followers. Adaptive transformation is sometimes critical to one’s survival.

If change is such an important aspect to survive in this world, why is it so hard?

Why do humans usually respond to change with the reflective impulse to resist it?

Most of our major change of life events are made easier and less stressful with rituals and ceremonies that typically involve the abundant intake of food and/or alcohol.

 

Think about graduation parties, weddings, bar mitzvahs, and funeral repasts. These are all times of big and scary change.

 

Evolve or die may seem a bit extreme but is an understood reality in our competitive business and technology world today. Remember what happened to Kodak moments and our once beloved Blackberry devices. They didn’t transform quickly enough and now they are a footnote in history.

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In more tame Agile terms, the iterative process of Build, Test, Inspect and Adapt is a continuous and beautiful flow of events that occurs over and over in short time increments (sprints). This flow makes change easier since it is done is smaller chunks (think baby steps).

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Playdough and Juggling Balls displaying Incremental Change

And if you fail, it is best to Fail Fast and start sprinting again.

I’ll close with the wise words of Ray Dalio from his book “Principles where he states:

“Evolution is good because it is a process of adaption that generally moves things toward improvement.”

“The faster one appropriately adapts, the better.”

I also appreciate Mr. Dalio’s equation: Pain + Reflection = Progress

The question is: Are we ready to embrace the discomfort and potential failure so that we can change and get to a better place?

Are we open to adaptive transformations to get us to a higher level?

None of my questions have simple, easy answers but I do think that if we strive to keep our lenses clear and both eyes open like I discuss in  “A View on Balance”  and “A Matter of Perspective“ then perhaps we can frame our challenges in a new light and take the small, incremental steps to evolve to a different and better way.

Looking at an issue or a challenge from a completely different angle can help us adapt and evolve to improve the situation.

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On the topic of changing other people’s views and opinions on Social Media – upon further reflection, I don’t see this as a reasonable or easily attainable goal and will instead focus on changing myself in the hope that others will see my values in action.

So let’s hear it for real live Adaptive Transformations!

Taken in smaller, bite-sized chunks, change doesn’t have to be so painfully hard.

Fun footnote:

The title of this blog is the chorus of this catchy tune by the group Churchill.

Click here for the fun and  cool video of the song “Change”.

I listened to this tune while writing these words and it gave me additional motivation and inspiration. It greased the skids in my mind and helped me get unblocked. Maybe it can do the same thing for you.

 

You Have a Seat at the Table, Now What?

Much has been written about the strength and impact of women’s voices in corporate America and the level to which they are acknowledged and perceived. What we say and how we say it are critical success factors and key skills to refine and perfect. I would even go as far to say that how we present our message is an art which needs to be thoughtfully approached and practiced for maximum effect.

As more women get promoted into leadership and executive positions, the next challenge and question is-  how do we make certain that our input is heard? How do we connect and reach people to influence, motivate and inspire them?

Given my frame of reference and experience as a leader over the last 28 years, I’d like to share with you some thoughts, ideas and suggestions on how to ensure that your voice is  heard and respected.

My background is deeply rooted in the area of communication both in the military and in leadership roles in a number of large corporations in the US. I served as a Signal Platoon leader during the first Gulf War and my main job was directing and projecting my voice to give orders and commands to a communications unit that deployed cellular networks on the battlefield. I also received extensive training on radio communications and protocols during hostile operations. This is where I learned the importance and value of being bold, being brief and being gone. The mantra that stuck with me was: “Be bold, be brief, be gone”.  Make your point quickly and then be still.  Speak, wait, listen and learn.

After my time in the Army, I worked in various fields including Sales, Consulting, Project Management and Agile leadership, all of which rely heavily on strong communication skills to be effective.

I have been an active member in Toastmasters International since 1994 and enjoy giving speeches and mentoring others to improve their confidence and communication effectiveness. Basically, I’ve been working on honing my ability to connect, articulate and transmit information, stories and messages to others since the mid 1980s.

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As a long time Toastmaster, I’ve been told that I possess a “Confident Command” when I speak. It is from this perspective that I present to you some tips and techniques  on the topic of Powerful Speaking.

1 – Project your voice

Before you utter your first word at the table, on the conference call or at the lectern, take a long, deep breath and get grounded in your thoughts and intention. Relax your neck and shoulder muscles ( I use a technique of firmly pressing the palms of my hands together for 8 seconds- usually done under the table where I am sitting prior to standing for my presentation).

Be mindful of your volume and pitch. Avoid a shrill sound which is often overly high and piercing in quality. Even tones and breathing are your friends.   Practice your key foundational statements ( opening and closing) in advance so you can ensure that you project your message clearly and strongly.

2- Make your point quickly and succinctly

Back to the “Be Bold, Be Brief, Be Gone” mantra. Make sure that your main point is clearly stated up front and with power and conviction. Declare and proclaim the situation, facts and impact in a short 1-3 sentence statement of clarity and impact. Get their attention, connect and then elaborate on your point if necessary.

Providing brief stories and examples can help support your point and knowing your audience’s concern and frame of reference is key to ensuring that your message is heard, understood and hopefully appreciated.

Know your facts cold. This will help you deliver in a solid and unwavering manner.

Remember, Less is More.

3- Know your value and what you uniquely bring to the table.

Be prepared.

Be authentic.

Be steady.

Be assertive.

You’ve got this!

4- Having a Positive and Grounded Tone

It’s not only what you say but how you say it has never been more true.

As a woman friend and outstanding speaker from Laughing Matters Toastmasters club in Austin recently shared with me:

“Don’t be wimpy. Don’t be whiny. Don’t be pissy. Don’t go postal.

Rather, have a tone of confidence, composure, and quiet conviction.”

Another tip to have a good, solid tone is to tap into your Personal Power.

Here’s an energizing quote that I read on DailyOm.com two days ago.

“ Power is not about exerting our will over others, it is about being in complete truth with ourselves. When personal power is balanced, we are neither meek nor overbearing.”

When we have harness our Personal Power we:

  • Have a clear sense of our strength and the impact we can have on others
  • Are worthy and deserve to be heard
  • Come from a place of humility and strength- not entitlement

When speaking from a position of balanced strength, our tone and non-verbal communications send the message that “ I have something important and valuable to contribute”.

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The Goddess Pose

So take your seat at the table, speak up and let your voice and powerful message be heard!

I hope that this article was helpful and connected with you in some way.

Please send me your comments, questions and thoughts.

This is Brenda Smull signing off. Over and Out.

So Many Things Left Unsaid

There is much on my mind. So many topics to talk about, so many things to say but lately my blog outlines and drafts are piling up on the shelf.

Perhaps I have my first case of writer’s blog. Maybe I’m just too busy to finish and publish. Maybe I’m caught up in the intense tone of the nation when it comes to Freedom of Expression.

I’m not sure of the reason and I’m not big on making excuses so I thought I’d share with you some of the ideas and topics I’ve been tossing around for the last 6 months but haven’t finalized in an article, speech or blog.

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I’ll let you decide what you think is important, relevant or interesting.

Please send me your comments and feedback on one or more of the following topics:

  1. Letting Go – I learned a new word today while in Yoga class. It is Vairagya…
  2. REI’s Force of Nature marketing campaign.
    • Do we need a retail company to “help make outside the largest level playing field on earth”?
  3. Life is Spiritual Warfare. Words of wisdom from Tariji Henson.
  4. You have a seat at the table- Now what? Speaking with confidence and humility to land your message and make an impact.

Sadly, the communication climate in the United States has taken an extremely negative turn since the election of Donald Trump in Nov 2016. Many people do not feel safe or comfortable with sharing their thoughts and opinions outside of their circle of like-minded “friends” and those that are voicing their ideas and concerns are doing so with such anger and intensity that the point of the message is not being received by those who need to hear it.

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Is this the reason why I’m not carrying through with my ideas on my WordPress blog ?

Is Fear stopping me?

I don’t know but I’m afraid to ask.

What do you think?

Should some things be left unsaid?

Soulful Servings 

Getting healthy dose of quality communication with others and can do wonders for your soul. But how often do we get a full and balanced serving of it?

Taking a vacation with a long time friend is fun and rejuvenating, especially when you can connect with the child-like spirit you once possessed.  This year’s getaway was to the west coast of Florida and I was thrilled to have a three day road trip with my dear friend Andrea.

Our time together was just what the doctor ordered and our interaction time was extended, genuine and authentic.  We told stories, shared dreams and lamented the woes of the world.  We were together and connecting without the use of an electronic device, just like we did in the 1980s when we met.

I had full, balanced and delicious meals of communication that left me happy and satisfied. I can’t tell you how much I have missed live expression, eye contact and nuance in my connections with others. All the things we are lacking in our frenzied life of online interaction with what’s called the “Snackification” of communication, I got to enjoy and experience it in the flesh.

Since it is the Lent season, Andrea and I have decided to give up Angst. Relaxing and restoring a sense of balance were our main objectives and I think we have met our goals.

There are many different forms of communication in today’s online world: written (texts, emails, letters), verbal (phone, FaceTime) and social media (posts, blogs and tweets). To me, nothing beats good old fashioned face to face sharing.

As I reflect on these last few days I can’t help but feel blessed and thankful for being able to spend quality time with good friends and family.  This is what a full and balanced life is all about and I was so happy consume and savor my Soulful Serving!